Our Design Process
A preliminary phone call followed by a meeting in-person with potential clients is how we like to begin. This is the time where we learn a bit about you, and your wants and needs for your home. We listen carefully and ask lots of questions in these preliminary meetings to get at the core of how you want to feel in your space, as we want it to feel uniquely You! We also want our partnership to feel like the right fit as we‘ll be working together for several months to years, depending on the project. After gathering more information, our team will review the scope of work in depth and include everything we discussed in a detailed proposal. Clients really appreciate our proposals which list everything from each piece of furniture and furnishing we will source for your home, the design direction (transitional, eclectic, monochrome…), the approximate frame and approximate hours it should take, and anything else that's important to your project. Once contracts are signed and we have a retailer, we start the design process!
Our team gets to work quickly measuring your home to begin the space planning. At the same time we are developing color palettes and laying rooms out in the form of floor plans, elevations and mood boards for each room. This is where a lot of the creativity happens, and a lot of our time is spent - creating layouts for each room, while sourcing furniture and lighting that goes with the design style and direction we’ve established (why we ask so many questions during our initial meetings!) Once revisions have been made and some of the items have been decided on, we create a timeline and begin scheduling work including millwork, painting, wallpapering, window treatment installation, etc. Shopping trips to view furniture in-person is an integral part of this process as well. If you are in a rush to move into your new space, we can advise on the most important furniture and lighting to order first, as items have varying lead times up to a few months. Likewise with budgeting, we will advise what to invest in, and where you can save. Our goal is to make the entire process fun and dynamic for you.
Once furniture items are approved we begin the ordering process which included approving various samples and strike offs, placing orders, tracking, shipping, and receiving. We inspect everything that arrives in a timely manner to trouble shoot anything that can (and does) come up. If something arrives damaged or different than what was specified, we take care of getting a replacement in realtime, to ensure things continue to run smoothly and on time. We are your advocate from beginning to end and take a highly personalized approach to making sure your design needs are met. Our clients trust us while we maintain a high level of communication and transparency.
When we aren’t meeting:
There are countless things that go on in the background. We are designing, updating drawings, sourcing items, ordering items, tracking ordered items and viewing custom furniture in our work rooms. We work very closely with our upholsterers to make sure your furniture comes out perfectly, visiting their work rooms multiple times to ensure the beauty, comfort and quality are visible in each piece of furniture. In tandem we are also managing project progress with our contractors and many vendors, keeping in close communication so that nothing is overlooked. Multiple site visits each week to the site are also happening to ensure we are up-to-date on any changes to the project, so there are less “surprises”.
We have had your furniture and items stored safely ready for the big install day (though one size does not fit all - and you may have opted to have furniture arrive as it becomes ready). Once your space is ready for the furniture, our team of awesome movers (also art hangers, handymen, rug installers and so on) show up and we get to work careful unwrapping and placing furniture, prepping for the big reveal… Fast forward to when the project is completed, we are still there and not leaving until the punch lists are done, and the fabric and furniture manual have been delivered. It is now time for you to thoroughly enjoy your new home! We are still always here to answer any questions or go over anything at all and cannot wait to see how you live in your space.